• Training
• Training Pathways
• Employment

We are a Registered Training Organisation (RTO) and have maintained a reputation of excellence for individuals and agencies seeking nationally recognised qualifications for 15 years.

As an RTO we can:

• Deliver nationally recognised courses and qualifications
• Tailor qualifications and course to meet your individual and organisational need
• Supply tailored community and professional education programs aligned to nationally recognised qualifications
• Present professional development aligned to nationally recognised qualifications.

Agencies and organisations that have utilised our RTO services range from Government Departments to small community organisations. The breadth and scope of our nationally recognised training ensures we are able to respond to diverse training and educational needs and allow participants to gain formal recognition of their skills and knowledge to gain a full qualification or clusters of national units of competence leading towards a qualification and or employment.

If you have any queries about Nationally Recognised Training please contact Iain Henderson on (08) 8245 8100.

We are scoped to deliver the following qualifications:

As a responsive and continually improving RTO we adjust and modify our scope of registration on a regular basis. To ensure we have the qualification to suit your purpose please view our scope of registration at training.gov.au

Training pathways

Pathways are articulated in the Community Services Training Package in terms of:

• Qualification entry requirements
• Pre- and co-requisite requirements of individual units of competency
• Training and assessment pathways
• After training.

Qualification entry requirements

There are no entry requirements for qualifications at Certificate I, II and III levels. Entry to the workforce is, in general, available through qualifications targeted to specific work areas at Certificate III level and above.

In some areas, such as community development, advocacy and youth work, entry level to specific work roles is at Certificate IV level and, whilst no specific entry requirements are articulated for qualifications in these areas, candidates are expected to have sufficient life and/or work experience to indicate likely success in a qualification at this level.

In other areas of the community sector, such as counselling, entry level to the workforce is a qualification at diploma level and stated entry requirements for such qualifications are stated broadly to provide guidance to candidates, employers and Registered Training Organisations (RTOs).

There is considerable skill and knowledge overlap between sectors of the community services industry. For example, many workers from a range of sectors (such as social housing, disability and employment services) may require some competencies in working with people who have mental health and/or alcohol and other drugs issues.

Training and assessment pathways

Qualifications may be achieved through a range of pathways, including the following components individually or in combination:

• Work-based training and assessment
• Institution-based training and assessment
• Recognition assessment, including Recognition of Prior Learning (RPL) and Recognition of Current Competence (RCC).

Work application requirements

Whilst all units of competency require assessment of the application of skills and knowledge in either actual or simulated work contexts, some qualifications, such as the Diploma of Community Services Work and Vocational Graduate level qualifications include specific ‘Work application requirements’ to ensure candidates are ‘work ready’.

Eligibility for membership of professional associations

Successful completion of some qualifications in the Community Services Training Package may provide a pathway into relevant professional associations. For example:

• Workers who have completed the Diploma of Community Services Work may be eligible for membership of the Australian Institute of Welfare and Community Workers (AIWCW) after completing the AIWCW work placement requirements
• Workers holding the Vocational Graduate Diploma qualifications may be eligible for membership of professional associations related to Counselling, Family Dispute Resolution and Career Development.

Australian Apprenticeships

With the exception of Certificate I in Work Preparation (Community services) (the main objective of which is to facilitate VET in Schools and initial entry to the industry) all other qualifications may be achieved through contracted training, including Australian Apprenticeships. Further information about Apprenticeships is available here.

Community Services and Employment

The community services and health industry is one of the largest employment sectors in Australia. This sector is experiencing significant growth in demand due to an ageing population and technological change leading to new services and work practices.

The community services industry is being challenged to assess views and approaches within the concept and practices of workforce development.

Community Services are stepping up to be leaders in workforce development. Workforce development is a key priority in this sector and includes entry level training as well as improving language, literacy, numeracy and IT skills for new and existing workers and volunteers.

Community sector employers across both non-government and government organisations realise that the ability to assess, plan, attract, retain and provide employee mobility will be the difference between not just an effective service but one of survival.

For more information about employment in this sector please visit:

• Careers that matter
• SA Health and Community Services Skills Board
• Department of Further Education Employment Science and Technology
• Community Services and Health Industry Skills Council.