CHC52021

Diploma of Community Services

Learning Mode

Online/Virtual/FacetoFace

Location

SA

Duration

18 Months

Study Load

Part-time/Full-time

Course Overview

The Diploma of Community Services equips you with the skills, knowledge, and confidence to make a meaningful impact in the lives of individuals, families, and communities. Through a strong focus on real-world application, the course prepares you to navigate complex situations, provide person-centred support, and contribute to positive change across a variety of community settings.
What you’ll learn:
  • How to support diverse clients through complex and sensitive issues, including risk and family violence.
  • Skills in case management, advocacy, community development, and designing and delivering programs.
  • Knowledge of mental health, child protection, social justice frameworks, and trauma informed, strength-based practice.
  • Leadership, teamwork, and service coordination skills.
  • Real-world experience through two 100-hour supervised work placements.

Prerequisites

It is recommended that individuals seeking entry have sufficient relevant work experience to demonstrate a strong likelihood of success at this qualification level in a role that involves providing support, advocacy, case management, or client-focused services.It is recommended that individuals seeking entry have sufficient relevant work experience to demonstrate a strong likelihood of success at this qualification level in a role that involves providing support, advocacy, case management, or client-focused services.

Units of Competency

1 Case Management Focus

  • CHCCSM010 Implement case management practice
  • CHCCSM012 Coordinate complex case requirements
  • CHCCSM013 Facilitate and review case management

2 Inclusive and Restorative Practices 

  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander
    cultural safety
  • CHCDIV001 Work with diverse people
  • CHCDEV005 Analyse impacts of sociological factors on people
    in community work and services
  • CHCCCS007 Develop and implement service programs

3 Navigating Complexities 

  • CHCCCS003, Increase the safety of individuals at risk of suicide
  • CHCCCS019, Recognise and respond to crisis situations
  • CHCCCS004, Assess co-existing needs

4 Responding to Client Adversities

  • CHCDFV001, Recognise and respond appropriately to domestic and family violence
  • CHCPRT025, Identify and report children and young people at
    risk
  • CHCLEG003, Manage legal and ethical compliance

5 Counselling in Focus

  • CHCCSL001, Establish and confirm the counselling relationship
  • CHCCSL002, Apply specialist interpersonal and counselling
    interview skills
  • CHCPRP003, Reflect on and improve own professional practice
  • CHCCSM009, Facilitate goal directed planning

6 Strengthening Professional Practice

  • HLTWHS003 Maintain work health and safety
  • CHCMGT005 Facilitate workplace debriefing and support
    process
  • CHCCSM014 Provide case management supervision

Recognition of prior learning (RPL) credit may be granted for relevant prior study or experience. For more details on the RPL process, visit: RPL page

Fee

Full Fee: $7000. SA Government Subsidised Training Tuition Gap Fee: $1500 or $770 with a valid concession card.
For more information visit https://socialrelations.edu.au//fees-and-payment/

Qualification Information Brochure

Course Details:

Date: 28 July 2025
Venue: Hindmarsh, Berri and Port Augusta

Nationally Recognised
Training (NRT)

Nationally recognised training (NRT) leads to vocational qualifications and credentials that are recognised across Australia.