Accidental Counsellor

Course Overview

Course Description

Accidental Counsellor is a full-day course that provides practical skills for when you are ‘being a counsellor’. Accidental counsellors often find themselves in a counselling role by accident, as a result of conversations or requests from customers, colleagues, friends or others.

This training provides practical and effective skills to step into the shoes of a counsellor and be able to respond to and support others when they
are angry, distressed or experiencing a challenging time.

Learning outcomes participants can expect by the end of the course, include:

• Improve communication and skills for active listening
• Identify signs people may need emotional support
• Practice counselling techniques relevant to each participants’ roles
• Understanding of mental illness and suicide intervention
• Learn techniques to respond appropriately to aggressive or distressed
  clients, and in crisis situations
• Develop skills to maintain one’s own professional boundaries and self-care
  strategies
• Gain support options and referral information

This training is suitable for workers in any profession.

Student Feedback

“Really good course. I really liked the different questions and information throughout the day! A great revision for a social worker.”

Enrolment Information

Enrol Here (24 Mar) Enrol Here (10 Nov)