Accidental Counsellor

Course Overview

Focus area Human wellbeing
Length Full day
Who is it for? Anyone, especially those in a service delivery role
Key Outcomes Respond appropriately

Course Description

Accidental Counsellor is a full-day course that provides practical skills for when you are ‘being a counsellor’. Accidental counsellors often find themselves in a counselling role by accident, as a result of conversations or requests from customers, colleagues, friends or others.

This training provides practical and effective skills to step into the shoes of a counsellor and be able to respond to and support others when they
are angry, distressed or experiencing a challenging time.

Learning outcomes participants can expect by the end of the course, include:

  • Improve communication and skills for active listening
  • Identify signs people may need emotional support
  • Practice counselling techniques relevant to each participants’ roles
  • Understanding of mental illness and suicide intervention
  • Learn techniques to respond appropriately to aggressive or distressed
    clients, and in crisis situations
  • Develop skills to maintain one’s own professional boundaries and self-care
  • Gain support options and referral information

This training is suitable for workers in any profession.

Student Feedback

“Really good course. I really liked the different questions and information throughout the day! A great revision for a social worker.”

Enrolment Information

Dates November 10, 2020
Time 9.30am – 4.30pm

The Institute
49a Orsmond Street, Hindmarsh

Cost Full Fee $185 / Concession $150


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