Accidental Counsellor

Learning Mode

Face to Face

Location

SA

Duration

Full Day

Course Overview

Accidental counsellors often find themselves in a counselling role by accident, because of conversations or requests from customers, colleagues, friends or others. This short course is designed to equip individuals, especially those in service delivery roles, with practical counselling skills for handling challenging situations. Participants learn active listening, identifying emotional needs, responding to distress or aggression, and maintaining professional boundaries. The course also covers mental health awareness and self-care strategies. This training is ideal for professionals seeking to enhance their ability to support others effectively.
If you are seeking to develop skills specifically related to responding to suicide, we recommend considering the following course: Responding to Suicide: Fostering Safety and Support for Individuals in Crisis.
Please contact us to discuss tailored workshops for this course.

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Acknowledgement of Country

We acknowledge the cultural, spiritual and economic sovereignty of Australian Aboriginal and Torres Strait Islander people.

We understand that the ongoing violation of this sovereignty continues to harm Aboriginal and Torres Strait Islander people’s relationships, health, wellbeing and aspirations.

We are committed to strengthening the wellbeing of Aboriginal and Torres Strait Islander people, families and communities.

We recognise that respecting and nurturing Aboriginal and Torres Strait Islander communities is a benefit for all Australians.

We especially honour the Kaurna Elders of the Adelaide Plains and the Elders of the River Murray and Mallee Region, which includes: Ngaiawang, Ngawait, Nganguruku, Erawirung, Ngintait, Ngaraite, Ngarkat and small parts of Maraura and Daanggali, and Elders of Barngarla Country in the Far North and Boandik Land in Mount Gambier, upon whose country Relationships Australia South Australia offices are located.

As educators we recognise the Ancient Universities and ways of knowing of Aboriginal and Torres Strait Islander Peoples have existed for millennia, and we respect and honour First Nations expertise.