Accidental Counsellor

Focus Area Human wellbeing
Length  Full day
Who Is It For?            Anyone in a service delivery role
Key Outcomes  Respond appropriately
About Accidental Counsellor is a full-day course that provides practical skills for when you are ‘being a counsellor’. Accidental counsellors often find
themselves in a counselling role by accident, as a result of conversations or requests from customers, colleagues, friends or others.
This training provides practical and effective skills to step into the shoes of a counsellor and be able to respond to and support others when they
are angry, distressed or experiencing a challenging time. Learning outcomes participants can expect by the end of the course,

  • Improve communication and skills for active listening
  • Identify signs people may need emotional support
  • Practice counselling techniques relevant to each participants’ roles
  • Understanding of mental illness and suicide intervention
  • Learn techniques to respond appropriately to aggressive or distressed
    clients, and in crisis situations
  • Develop skills to maintain one’s own professional boundaries and selfcare
  • Gain support options and referral information

This training is suitable for workers in any profession, and provides the foundation skills for our Working with Grief training.

Date Tuesday, 21 May 2019 – Enrolments Closed

Monday, 2 September 2019

Time 9.30am – 4.30pm
Venue Relationships Australia South Australia, Hindmarsh Office
49a Orsmond Street, Hindmarsh
Cost Full Fee $185 / Concession $150
Course Flyer Accidental Counsellor
More Courses Full 2019 Course Guide

Student Quote:

“Really good course. I really liked the different questions and information throughout the day! A great revision for a social worker.”

Enrol Here (2 Sept)

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