All Agencies are feeling the pressure to be able to communicate the social impact their programs deliver. Understanding your social impact comes from building your organizational knowledge of clients and services.
The Penelope Excellence approach is to building organizational knowledge and allow an organization to identify its social impact is to ensure that there is:
- a consistent toolset asking the right questions
- quality, evidence based and consistent services to your clients
- deeply reviewing your organisational information using a range of analytical tools.
Find out more about each of the 3 stages: