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CHC40421 Certificate IV in Youth Work

Do you enjoy working with young people? Do you have a passion for helping others? Do you want to make a difference?

Our Certificate IV in Youth Work is your path to a rewarding career working with young people. Your knowledge and skills will equip you to design and deliver person-centred services for young people with diverse and complex needs. You will be able to build effective and respectful relationships with clients from all backgrounds, and advocate for their interests and rights.

You will learn from experienced practitioners, in a course based on over 60 years of frontline youth and family services work by Relationships Australia. Our helpful and expert staff will support you at every stage of your learning

You will be able to work at your own pace, in a flexible blended learning environment that allows you to balance your studies with your other commitments.

Our knowledge, experience and reputation will ensure you graduate ready to secure employment in this important field.

Learning Mode
Blended Learning
Face to face days
Weekly study hours
12 months

Learning Outcomes

This course will give you the skills and knowledge to work effectively in a wide range of youth services and support roles. You will be able to:

  • build effective relationships with young people from all backgrounds
  • assess client needs and respond appropriately
  • provide person centred services to clients with diverse and complex needs
  • refer clients to specialist services and support when needed
  • recognise and respond appropriately to crisis situations, including evidence of family violence, mental health issues and abusive behaviour
  • plan and conduct group activities
  • advocate for the interests and rights of clients
  • develop and maintain effective networks and partnerships
  • work within a community development framework
  • follow safe work practices
  • work legally and ethically.

Entry Requirements

All applicants will be assessed for suitability to the qualification. Each applicant is required to undertake an online language, literacy and numeracy (LLN) assessment. The online LLN tool is designed to assess your Language, Literacy (understanding how to use reading, writing, listening and speaking for a purpose and in context) and Numeracy skills.

This short test will give the Institute insight to the right level of study for you. After the test, you will have time to review the results and discuss enrolment with our Enrolments & Training Coordinator.

Employment Opportunities

Graduates will be qualified to work in a variety of youth and community services settings. This could include community work, disability work, mental health, drug education, advocacy, crisis intervention and more. Common job titles include:

  • Youth Worker
  • Community Development Worker
  • Case Worker
  • Support Worker

The Federal Government estimates that the demand for youth workers will be very strong over the next 5 years. See

Units of Study & Units of Competency

Unit of Study 1: The World of Work
Units of Competency:

  • CHCLEG001 Work legally and ethically
  • HLTWHS001 Participate in workplace health and safety
  • CHCPRT025 Identify and report children and young people at risk

Unit of Study 2: Communication and Working with Diversity
Units of Competency:

  • CHCDIV001 Work with diverse people
  • CHCCOM002 Use communication to build relationships
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

Unit of Study 3: Youth Work in Action
Units of Competency:

  • CHCYTH013 Engage respectfully with young people
  • CHCYTH014 Work effectively with young people in youth work context
  • CHCYTH015 Support young people to create opportunities in their lives
  • CHCGRP002 Plan and conduct group activities

Unit of Study 4: Provide Services for Young People in Response to Needs and Circumstances
Units of Competency:

  • CHCYTH022 Provide services for the needs and circumstances of young people
  • CHCDEV004 Confirm developmental status
  • CHCMHS001 Work with people with mental health issues
  • CHCMHS007 Work effectively in trauma informed care

Unit of Study 5: Identify and Respond to Critical Situations
Units of Competency:

  • CHCYTH016 Respond to critical situations
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCCCS003 Increase the safety of individuals at risk of suicide

Duration and Delivery Mode

12 Months Full-Time.

Blended learning: mix of online learning and face-to-face classroom sessions.

Please see 2024 Delivery Schedule for dates of all Modules and face-to-face sessions.

This program and 21 face to face classroom contact days. This program is equivalent to 5 to 10 hours of study per week .Students will be required to undertake self-directed online learning outside of classroom delivery.


2024 Timetable


The course is a mix of online learning and face-to-face classroom sessions. Face-to-face classroom sessions are delivered in Adelaide (Hindmarsh).

This program and 21 face to face classroom contact days. Students will be required to undertake self-directed online learning outside of classroom delivery.

Please see 2024 Delivery Schedule for dates of all Modules and face-to-face sessions.

Work Placement Requirements

To achieve competency for this qualification, 100 hours of on-the-job learning and assessment at a youth specific service, must be completed.

  • All placements must be approved by the Institute prior to commencement to ensure the required work-based learning and assessment can be completed.
  • Wherever possible, a work placement within a program of Relationships Australia SA will be organised, but this is not guaranteed, and students need to seek placements at other organisations.
  • Students on placement within RASA must meet the mandatory requirements for working with children checks, National police clearance, and COVID-19 vaccinations.

Recognition of Prior Learning (RPL)

RPL credit may be granted for relevant prior study.

Students seeking recognition for all or part of a qualification must complete the online AISR Recognition Application at least 14 days before the start of the course.

Tuition Fee, Payment Options, Loans

Full Fee: $5,000.

Gap Fee (SA Govt. Subsidy): $1,000 (total gap fee reduces to $1,000, if you are eligible for SA Government subsidy).

Gap Fee (Concession): $520 (total gap fee reduces to $520, if you are eligible for SA Government subsidies with valid Health Care, Pensioner or Veteran Affairs concession cards only).

This course is subsidised through the Australian and South Australian Government. Eligibility and subsidy criteria apply. To check your eligibility visit

See our Schedule of Fees for key dates and payment options.

All enquiries regarding tuition fees and payment schedules should be directed to

Qualification Information Brochure

Enquire Online

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