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Penelope Excellence 2014 User Group Conference

The inaugural Penelope Excellence User Group Conference will be held in Adelaide on 3 November 2014. We invite all Penelope users from Australia and New Zealand to be part of the conversation.

Hear from the developers of Penelope, Athena Software, about the latest features, discover how other organisations are using Penelope to its full potential, and find out how you can save time and improve efficiency with Online End User Training or a Penelope Excellence Managed Service. You’ll also have the opportunity to network with other organisations and ask your questions at our panel Q&A session.

The full agenda includes:

  • Keynote Presentation: Dr Claire Ralfs, Deputy CEO at Relationships Australia (SA), will discuss how Penelope can be used to support, evaluate and improve service practice
  • Latest features: Athena Software will share their vision of Version 4.1 (including the new Outcome Assessment Tools) and what they’re doing with Tableau
  • Penelope & Reporting: Kym Dean and Adrian Selder from Penelope Excellence will take us through the reporting suite
  • Achieving the benefits of Penelope: Dr Jamie Lee and Sri Udakumbura, researchers at Relationships Australia (SA), present their latest research exploring the degree to which the benefits of Penelope are being achieved
  • Penelope Online End User Training: Discover how to easily and efficiently train your staff in Penelope with Farnoud Jay from Penelope Excellence
  • Penelope Excellence Managed Services: Sandra Vallance from Penelope Excellence will show you how a PEMS arrangement can help you to use Penelope to its full potential
  • Panel Q&A: Our expert panellists answer your frequently asked questions

Date & Time

Monday, 3 November 2014
9:00am – 5:00pm, followed by networking, drinks and nibbles


The Australian Institute of Social Relations
49a Orsmond Street
Hindmarsh SA

Tram services between the city and the Adelaide Entertainment Centre are free of charge and operate at regular intervals. Click here for tram timetables.

It is only a 7 minute walk from the Entertainment Centre to the Australian Institute of Social Relations. The following map shows how to walk from the tram stop to the Australian Institute of Social Relations.



$250 per attendee or $1,000 per organisation (up to 5 attendees)


For those of you who are travelling, the FRSA Conference website has a range of recommended accommodation options for you to consider. Visit for full details.


Registrations have now closed. 

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