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COVID-19 Response 

Important advice regarding our COVID-19 Response  

We want to assure you that Relationships Australia South Australia (RASA) and The Australian Institute of Social Relations has adjusted our service delivery methods to ensure the continuation of our important family and community programs during this community emergency.  

Where possible and practical, most of our appointments and classes are being provided online, by telephone or via videoconferencing.   

However, there are some services that cannot be provided using telephone or videoconferencing. Some face-to-face contact will, therefore, be required. When we have face-to-face contact, we will include the COVID-19 Drill as part of our normal practice. 

What is the COVID-19 Drill? 

The COVID-19 Drill in four easy steps:  

  1. Confirmation you or your family do not have cold, flu or fever symptoms and that you have not been overseas in the last 14 days. 
  2. Clean hands immediately before the appointment (with an alcohol sanitiser or soap and water) 
  3. Coughing or sneezing into the elbow or tissue during the appointment 
  4. Social distancing by maintaining a distance of 1.5 metres. 

With the COVID-19 Drill in place, we also expect to conduct some group sessions that cannot be facilitated online, continue to do home visiting as required.   

Professional learning and partnership meetings will be hosted via teleconferencing or videoconferencing. Details will be provided to participants as relevant. 


Accidental Counsellor – was scheduled for 24 March 2020

Working with Interpreters – was scheduled for 8 April 2020

Training events scheduled for May and further into the year will be reviewed in the coming weeks, we will keep you updated.

For more information and to keep up to date with changes to our Workforce Development Calendar, please visit

Unfortunately, our community events have been postponed at this stage. Other ways of sharing resources and staying in touch with communities are currently being developed. 

The Relationships Australia South Australia Marion office is closed until further notice as a precautionary measure after a David Jones staff member at Westfield Marion tested positive to COVID-19. We apologise for any inconvenience this may cause. Staff and client’s health and wellbeing is our priority. We cannot ensure that social distancing and thorough surface hygiene are maintained at Westfield Marion. It is for these reasons that we decided to close our Marion office.

We strongly encourage everyone to monitor the Australian Government Department of Health for updates, fact sheets and to follow their latest advice. 

Your cooperation is appreciated as we ensure that the community, clients, students, staff and volunteers are safe, and we can continue to provide important family services during this complex time. 

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