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Introducing an easier way to train your staff in Penelope

In August 2014, we were very pleased to launch our Penelope Excellence Online End User Training. We understand that how your staff use Penelope has a direct correlation with how well they have been trained.

Unfortunately, most organisations experience staff turnover which can necessitate regular, time consuming and expensive staff training in Penelope. To address this issue, the Penelope Excellence consulting team has developed online end user training.

Penelope Online End User Training ensures that all of your Penelope users receive consistent training in how to use Penelope. Penelope Online End User training provides an easy, efficient, effective and inexpensive way of training your staff in Penelope.

Modules available now include:

  • Penelope Online End User training for Practitioners
  • Penelope Online End User training for Client Services Officers

Modules coming soon include:

  • Penelope Online End User training for Team Leaders/Managers
  • Penelope Online End User training for Intake Workers
  • Penelope Online End User training for Family Advisors
  • Penelope Online End User training for Groups

For more information, see https://www.socialrelations.edu.au/penelope-excellence/penelope-online-learning/.

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